Jenny Glenn
Instructional Designer

Photo of Jenny Glenn

What kind of learning challenge
do you need to solve?

Whether you need smoother onboarding, clearer guidance, or scenario-based practice, I design learning experiences that turn complex information into clear, interactive guidance learners can use with confidence.

-Selected Work-

Scenario-Based Training in Articulate Storyline

ChosenWell Healthcare Prototype for Culturally Responsive ElderCare

An AI-assisted Storyline prototype created to support ChosenWell’s grant proposal for hybrid healthcare training. Through realistic care scenarios, decision points, and guided reflection, frontline workers and leaders practice more inclusive care for LGBTQ+ elders and other underserved groups.

Audience: Frontline healthcare workers and leaders

Tools: Articulate Storyline 360, Vyond, ChatGPT, Gemini, Hey Gen, Murf.ai

Interactive eLearning in Articulate Storyline

Construction Finance Training for Project Planning & Risk Management

Developed for CFMA (Construction Financial Management Association), this accredited interactive training helps service providers understand key construction finance concepts and support clients with confidence .

Audience: Service providers in the construction finance industry

Tools: Articulate Storyline 360, Adobe Photoshop,
Adobe XD


Scalable Healthcare Video Resource Library

TeleVox Healthcare Telecommunications
Video Training Resource Library

Built and managed TeleVox's first client-facing healthcare training library, producing 50+ videos that supported customer onboarding, software adoption, and a major platform migration. The resource library enabled users to learn at their moment of need while reducing dependence on live training and support teams.

Audience: Healthcare Omnichannel platform clients

Tools: Chat GPT, Murf-ai, Camtasia Studio, Vyond
Representative visuals used due to client confidentiality


AI Supported Scenario Coaching Practice

AI Support Agent Scenario Coach (Custom GPT)

Enables support agents to practice real-world customer interactions and receive AI-powered feedback on tone, judgment, and risk.

Audience: Customer support agents

Tools: ChatGPT, Figma